Privacy Policy

This Privacy Policy explains how Cartilageflexibl ("we", "us", or "our") collects, uses, and protects personal information when you visit cartilageflexibl.world or use our 10-minute daily movement program services.

Data Controller

Cartilageflexibl
40 North Frederick Street, Glasgow G1 2BS, United Kingdom
Email: info@cartilageflexibl.world
Phone: +44 7506 720366

Information We Collect

We may collect the following types of information:

• Contact details you provide via forms (name, email address, message content)
• Account information if you register for program access
• Usage data such as pages visited, session duration, and device type
• Technical data including IP address, browser type, and operating system
• Cookie data as described in our Cookies Policy

How We Use Your Information

We process personal data for the following purposes:

• Responding to enquiries and providing customer support
• Delivering program content and maintaining your account
• Improving website functionality and user experience
• Complying with legal obligations applicable in the United Kingdom
• Sending service-related communications where you have provided consent

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases: consent (for marketing and non-essential cookies), contract performance (for account services), legitimate interests (for site security and analytics), and legal obligation where required.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Contact form submissions are kept for up to 24 months. Account data is retained for the duration of your subscription plus 12 months thereafter.

Data Sharing

We do not sell personal data. We may share information with trusted service providers who assist with hosting, analytics, and payment processing, subject to appropriate data protection agreements. We may disclose data when required by law.

Your Rights

Under UK data protection law, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You may also withdraw consent at any time. To exercise these rights, contact us at info@cartilageflexibl.world.

International Transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the Information Commissioner's Office.

Security

We implement technical and organisational measures to protect personal data against unauthorised access, alteration, or disclosure. No method of transmission over the internet is completely secure.

Changes to This Policy

We may update this Privacy Policy periodically. The date at the top of this page indicates when it was last revised. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, contact us at info@cartilageflexibl.world or write to the address above. You may also lodge a complaint with the ICO at ico.org.uk.